Flista Terms and Conditions

1. The service

Flista is a software tool designed to assist resellers with preparing, managing, importing and transferring product listings. Features may include image processing, listing suggestions, inventory information, marketplace connections and browser-assisted form completion.

Flista is an assistance tool only. It is not a marketplace, payment provider, professional valuer, legal adviser, tax adviser or agent for any marketplace.

2. Eligibility and accounts

You must be at least 18 years old and legally capable of entering into a contract to use Flista. You must provide accurate account information and keep your login details secure.

You are responsible for activity carried out through your account unless it results from a failure by Flista to use reasonable security measures. Please contact support@Flista.net promptly if you believe your account has been accessed without permission.

3. Beta software

Flista may be supplied as beta or actively developed software. Features may change, be incomplete, contain errors or behave unexpectedly. Updates may affect stored settings, workflows or compatibility with marketplace websites.

Reasonable efforts will be made to maintain the service and reduce disruption, but uninterrupted or error-free operation is not guaranteed.

4. Marketplace connections

Flista may connect to or assist with third-party marketplaces such as eBay, Vinted and Etsy. eBay access is authorised using eBay OAuth; Flista does not receive your eBay password.

Browser extensions may work with marketplace pages and webpages where you are already logged in. You remain responsible for your marketplace accounts and for complying with each website and marketplace rules, restrictions and seller requirements. Note on some marketplaces, crosslisting and using automated systems such as Flista may be against their terms of service at time of use. It is your responsibility to ensure that you are not in breach of any marketplace's terms of service when using Flista. Flista is not responsible for any consequences of your use of the service in relation to any marketplace, including account suspension, listing removal, or any other action taken by the marketplace. In in doubt, do not use Flista with that marketplace.

Flista is independent and is not affiliated with, endorsed by or sponsored by eBay, Vinted, Etsy, Stripe, Google, OpenAI or any other third-party provider unless expressly stated.

5. Your responsibilities

You are responsible for:

• reviewing every listing before it is published;
• checking titles, descriptions, photographs, prices, categories, condition and item specifics;
• ensuring that listings are truthful, lawful and do not infringe third-party rights;
• complying with marketplace rules, consumer law, product-safety rules, tax obligations and any other law applicable to your sales;
• maintaining your own backups of information that is important to your business; and
• deciding whether a Flista suggestion is suitable for use.

You must not rely on Flista as the sole record of your stock, accounts, transactions or legal obligations.

6. Generated and suggested content

Titles, descriptions, prices, categories, tags, item specifics and other content generated or suggested by Flista may be incomplete, inaccurate or unsuitable. Market information and pricing suggestions may be delayed or based on limited information.

You must review and, where necessary, correct all content before publishing it. Flista does not guarantee marketplace acceptance, search placement, sales, profit or any other commercial result.

7. Acceptable use

You must not:

• use Flista for unlawful, fraudulent, deceptive or harmful activity;
• publish counterfeit, prohibited, unsafe or unlawfully obtained goods;
• bypass usage limits, credits, access controls or security measures;
• scrape, overload, disrupt or interfere with Flista or its servers;
• introduce malware or attempt unauthorised access;
• use Flista in a way that breaches a marketplace's rules or another person's rights;
• copy, reverse-engineer or extract Flista source code except where applicable law expressly permits it; or
• resell, sublicense or commercially provide access to Flista without written permission.

8. Credits, subscriptions and payment

Charges, plans, included credits and renewal information will be shown at or before purchase. Payments are processed by Stripe. Flista does not receive or store complete payment-card details.

Credits are for use within Flista, have no cash value and cannot be transferred between users unless Flista expressly permits this. A credit may be consumed when the relevant listing or processing task begins, even if you later decide not to use the result.

Promotional or complimentary credits may be subject to stated expiry dates or eligibility conditions.

9. Cancellation and refunds

You may cancel a Flista subscription by contacting support@Flista.net. Cancellation stops future renewal once processed but does not normally reverse charges or usage already supplied.

Refunds will be provided where required by applicable law. Nothing in these Terms removes or limits any statutory rights that cannot legally be excluded.

Where you are legally entitled to a cancellation period and ask Flista to begin supplying a digital service during that period, Flista may ask for your express consent and acknowledgement. Your right to cancel may then be affected only to the extent permitted by law.

10. Listing and account retention

Listings created within Flista should normally be uploaded to a marketplace or deleted within 30 days. Older unfinished listings and associated temporary files may be removed automatically to preserve storage and system performance.

After cancellation, an account may remain in an unsubscribed state for up to three months to permit reactivation and for legitimate administrative, security or legal purposes. It will then be deleted or anonymised unless particular records must or may be retained by law.

You may request earlier account deletion by emailing support@Flista.net. Removing a Flista browser extension does not by itself delete your Flista account.

11. Availability and changes to the service

Flista may update, replace, suspend or withdraw a feature where reasonably necessary for development, security, maintenance, legal compliance or changes made by a third-party marketplace.

Where practicable, reasonable notice will be given of a material change that significantly reduces a paid service. Emergency, security or third-party changes may need to be made without advance notice.

12. Third-party services

Flista depends on third-party services, which may include marketplace APIs, Stripe payment services, Google, OpenAI services, web hosting, storage and email delivery. Their availability and operation are outside Flista's direct control.

Your use of a third-party marketplace or service is also governed by that provider's own terms and privacy information. Flista is not responsible for changes, restrictions, suspensions, data loss or outages caused by a third-party provider, except to the extent that liability cannot lawfully be excluded.

13. Intellectual property

Flista's software, interface, design, branding, documentation and original content are owned by DMP Enterprises or its licensors and are protected by intellectual-property law.

You retain ownership of photographs, listing information and other material you provide. You grant Flista a limited permission to host, copy, process, modify and transmit that material only as reasonably necessary to provide the service you request.

Third-party trademarks and materials remain the property of their respective owners.

14. Warranties

Flista is provided on an “as available” basis. No guarantee is made that it will always be available, compatible with every device or marketplace page, or free from faults.

Nothing in these Terms excludes warranties, guarantees or rights that cannot lawfully be excluded.

15. Liability

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be limited or excluded.

Subject to the paragraph above, Flista is not responsible for indirect or consequential loss, loss of profit, loss of anticipated savings, loss of opportunity, marketplace-account action, or loss caused by inaccurate listing content where that loss was not reasonably foreseeable when the contract began.

Users are expected to keep independent backups and review listings before publication. Any limitation in these Terms applies only to the extent permitted by applicable law.

16. Indemnity

If you use Flista in the course of a business, you are responsible for losses, claims and reasonable costs suffered by Flista as a direct result of your unlawful use of the service, deliberate breach of these Terms, or infringement of another person's rights.

This section does not require a consumer to compensate Flista beyond what is fair and enforceable under applicable law.

17. Suspension and termination

Flista may restrict or suspend an account where there is a reasonable belief of fraud, unlawful activity, a security threat, non-payment, serious misuse or a material breach of these Terms.

Where appropriate, Flista will explain the reason and provide a reasonable opportunity to resolve the issue. Immediate action may be taken where necessary to protect users, systems, third parties or legal compliance.

18. Events outside our control

Flista is not responsible for delay or failure caused by events outside its reasonable control, including internet or hosting failures, cyberattacks, industrial disputes, natural events, government action and third-party service outages.

19. Changes to these Terms

These Terms may be updated to reflect changes to Flista, the law or third-party services. The revised date will be shown at the top of this page.

Material changes will be brought to users' attention where reasonably practicable. Continuing to use Flista after updated Terms take effect means the updated Terms apply, but this does not remove rights that arose before the change.

20. Governing law and disputes

These Terms are governed by the law of Scotland. The Scottish courts will generally have jurisdiction, although consumers may retain any mandatory right to bring proceedings in the part of the United Kingdom or other country where they live.

Please contact Flista first so that there is an opportunity to resolve a complaint informally.

21. Business and contact information

Email: support@Flista.net